Refund and Cancellation Policy

Refund and Cancellation Policy

This policy governs the cancellation and refund process for products and services purchased through our platform, GLOSCOW TECHNOLOGY PRIVATE LIMITED, in compliance with Indian laws, including the Consumer Protection (E-Commerce) Rules, 2020.

Cancellation Policy:

• You may request cancellation of your order within 7 days from the date of placing the order.
• Cancellation requests will not be accepted if the order has already been dispatched or shipped. In such cases, you may reject the delivery at the doorstep.
• Once the order is cancelled before shipment, the refund process will be initiated.

Refund Policy:

• Approved refunds for returns, cancellations, or verified duplicate/double payments will be processed and credited within 7 working days to the original payment method used at the time of purchase.
• Duplicate/Double Payment: In the event a customer is inadvertently charged twice for the same order or transaction, we will promptly investigate the case upon notification. Once verified, the duplicate amount will be refunded in full within 7 working days.+
• Shipping charges are non-refundable except in cases where the product is returned due to the seller’s error (damaged or defective products).
• Warranty-covered products should be referred directly to the manufacturer for claims.

Customer Support:

For any queries or issues related to cancellations, returns, or refunds, don’t hesitate to get in touch with our customer service team at [See the contact details]. We are committed to resolving your concerns as per applicable Indian consumer protection laws.